Frequently Asked Questions:

Q: What kind of hardware do I need to run Paratrac?
A: A Pentium based system with Windows 2000

Q: What type of company will benefit from using Paratrac?
A: Any company that wants to track components that are repaired offsite

Q: What if I need custom reports that are not included in the report tool set?
A: We will do what we can to provide you with custom reports in order for you to perform your business effectively

Q: Are there graphs and charts available on inquiries and reports?
A: Yes. There are many types of graphs and charts available

Q: Can I import data into Paratrac and export data into other file types?
A: Paratrac will import/export data into several file formats

Q: Is there security available within Paratrac?
A: Yes, a one touch back-up option is included as part of the system

Q: Can I set a reminder memo so users will be prompted to remember to perform a task or remember a process?
A: Yes, there is a feature that will allow a message to scroll across the screen

Q: Will I be able to interface Paratrac into my current environment?
A: Yes, Paratrac can interface with other systems

Q: Are data conversion services available?
A: Yes, custom data conversion can be provided

Q: What kind of support is provided with the Paratrac system?
A: Support includes set-up, installation, training and data conversion. Annual maintenance includes bug fixes, new releases, new features, help desk, custom development and remote support

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