Packaging and Shipment Tracking

We keep our eyes on your product and believe you should be able to as well.

From the time your item arrives at any of our locations, until 14 days after it is shipped back, you can check on the item's status, where it currently is in the facility or how close it is to being back in your hands. The tracking system will even tell you when it arrived and who signed for it.

If the return carrier uses a tracking system, (like FedEx™ or UPS™) we have incorporated their on-line tracking system right into ours for a seamless journey from receipt to re-installation.

Choose one of the links below to get a better understanding of how the Paragon process works.

Reports

Certified Technicians

Packaging and Shipment Tracking

Warranty